WSA USA Parts, Service and Technology Support Services
Contact Service & Support
Service Phone Number:
513-972-8448
Email:
service@wsa-usa.com
Parts Phone Number:
513-972-8449
Email:
parts@wsa-usa.com
WSA USA Support Services & Maintenance
WSA USA offers a full range of services for our customers to support improved reliability, lower maintenance costs, and improved productivity. These services include spare parts program, operator and maintenance training, machine audits and maintenance programs.
Learn More About Each Area of Support & Service Below
In our dedicated warehouse we house strategic inventory to support our customers needs and work to ensure we reduce lead time on spare parts. We can ship available parts next day across the US and Canada!
Contact our Parts Support line for all warranty parts needs and to inquire about a wide variety of available spare or replacement parts. We also have spare part kits for our equipment to ensure your equipment uptime is optimal.
Parts Phone Number:
513-972-8449
Email:
We understand the challenges our customers have with training and retaining their workforce. We have experienced, skilled trainers available who can train your operators and maintenance team members to ensure optimal productivity on your equipment.
WSA USA PreFeeder Retrofit Kit
Enhanced Control. Faster Recovery. Increased Productivity.
The WSA USA PreFeeder Retrofit Kit is a cost-effective upgrade designed to improve operator control, reduce downtime, and increase overall production efficiency. By adding manual reverse-run capability to both the Prefeeder Extendo Conveyor and the Wait Conveyor, this retrofit allows operators to quickly respond to common material handling issues with minimal or no stopping production.
This solution is ideal for facilities looking to enhance existing equipment performance without the expense of a full system replacement.
Prefeeder Extendo Conveyor – Reverse Option
The retrofit kit enables the Extendo Conveyor to manually operate in reverse, providing operators with a powerful tool to manage jams and board positioning issues more effectively.
Key Benefits:
• Quick Jam Clearing
Reverse operation allows operators to clear jammed board quickly and safely.
• Improved Board Control
Board overhang can be pulled back before raising the extendo, reducing damage and causing misfeeds.
• Reduced Downtime
Problems are corrected instantly, keeping production moving.
Retrofit Enhancements:
• Replacement of the existing hydraulic valve with a reversing valve
• Replacement of the extendo jog push button with a 3-position momentary selector switch (FWD/OFF/REV)
• PLC program modification to enable and safely control forward and reverse operation
• Clearly defined FWD and REV switch functionality for intuitive operator use
Wait Conveyor – Reverse Option
The retrofit kit also adds reverse functionality to the Wait Conveyor, giving operators greater flexibility when handling skewed or jammed board.
Key Benefits:
• Rapid Correction of Skewed Board
Reverse motion allows operators to realign sheets without stopping upstream processes.
• Efficient Jam Recovery
Clear jams quickly without manual handling or extended downtime.
• Improved Operator Safety
Less need to access the machine interior during faults.
Retrofit Enhancements:
• Replacement of the existing hydraulic valve with a reversing valve
• HMI modification to provide a manual reverse control option
• PLC program modification to integrate reverse operation with existing controls and interlocks
Why Choose the WSA USA PreFeeder Retrofit Kit?
• Reduced downtime and faster recovery from jams
• Improved material handling and sheet control
• Increased productivity and throughput
• Enhanced operator safety and confidence
• Seamless integration with existing equipment
The WSA USA PreFeeder Retrofit Kit delivers immediate, measurable improvements in performance and reliability. By giving operators the ability to reverse both the extendo and wait conveyors, this retrofit turns everyday production challenges into quick, manageable adjustments, keeping your line running smoothly and efficiently.
Preventative maintenance reduces downtime and improves productivity and throughput on equipment. WSA USA has skilled, trained professionals to assist in developing your preventative maintenance system or be on site to complete your preventative maintenance work on a predetermined schedule through the year. We are committed to ensure our customers equipment is running in top performance condition.
We can provide a wide range of installation services through our team. Whether you are looking for layout and equipment design, project management, installation labor, installation supervision, machine relocation or machine commissioning we have the experienced, talented professionals to help you with your needs. We have a robust planning process to ensure our projects are installed on time and budget with the quality results you would expect from a top, professional organization.
We also provide full plant layout development services to ensure you new equipment optimally laid out and simulated before you make the big capital investments. Reach out to see how this service can aid you in a successful investment in your business.
To ensure your equipment is performing at the highest level, our experienced technicians can come on site and conduct a full equipment audit and provide you a detailed assessment and plan for your equipment to ensure optimal performance.
To Contact WSA regarding Service & Support, reach out to us at the below phone or email, we look forward to helping you!
SERVICE SUPPORT
Service Phone Number: 513-972-8448
Email: service@wsa-usa.com
PARTS SUPPORT
Parts Phone Number: 513-972-8449
Email: parts@wsa-usa.com